Downloads Main Page
The purpose of this survey is to get the data regarding your download problem, so that the problem can be corrected.




1.    Which product were you attempting to download?

        

2. Did you use your browser to access our download server?


3. If yes, what browser did you use:












If other, specify exact type and version of your browser:

4. If you are using a browser to download, were you prompted to save the file to disk?


5. If so, did the download of the file requested start?


6. Did the download of the file requested terminate before the file was fully downloaded successfully?


7. If the download terminated prematurely, did you get one of the following error messages?




8. Please select the option below that best describes your connection to the internet:








9. Describe any proxy/firewall settings you may have:
10. Describe any alerts or error messages received not included above:
11. If the questions above haven’t fully described the nature of your trouble, or if you've seen other prompts or alerts while attempting to download or have other comments about the download service, please do so in the Comments box below:
12. If your browser has any special security settings or requirements, please specify.
13. Are you using a Download Accelerator Program? If so, which one?

Thank you for your input.
Diskeeper Corporation International

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